Sometimes management is your best friend, other times management hates you but won't tell you why, and on the odd occasion you will be reminded just how much you owe them. The management style at Skedaddle is very hot and cold. It took me a while to realize what it was: Management, or lack thereof. The office is clean, there's complimentary coffee, bathroom breaks when needed, you can smoke every hour on the hour, but something there is off. Skedaddle as a company is really great to work for. ![]() Do not get roped into dispatch unless you want to do double the work for the same minimum wage pay. If you're looking for a job a couple of hours a week, or just a short term position - Skedaddle is ideal. This is not a position as a long term job, you will notice that the turnover rate is incredibly high. Other reviews are right when they say that management feeds into the trash talk of other employees, and even start the trash talk themselves. You are not provided with breaks unless you smoke and your lunch breaks are spent still answering calls. ![]() A bad day for one person can quickly turn into a bad day for the office. One of them staying late often, working hard - and is paid minimally for it while being left out constantly. Managers are often mistreated or treated unequally. The information is constantly changing, and you're often not made aware until you're punished for it. From the top of management down to the callers on the floor, things are hot and cold. Unfortunately, the longer you're there you begin to realize the work environment is not as great as it originally seemed. The office can be fun, and there are supplied coffee and supplied lunches occasionally. The training is adequate and the job itself is easy. When starting at Skedaddle, it seems like a reasonable place to work. No breaks, eat lunch at your desk and work at the same time. ![]() Terrible communication between CSR's, management and the workers. If you weren't included in the clique, they made sure you knew about it because you felt excluded and picked on. Management and staff were very rude and talked a lot about other staff members and caused a lot of drama. If you were new and didn't fit into their clique, you were not going to get along well with anyone. The other CSR's were very judgmental and cliquey. The job wasn't difficult, getting the training and knowledge on how to do the job was hard because no one wanted to train and the ones you got stuck with showing you the job, were not very helpful. Little to no training on most things, no one wants to train you so you either sit there and watch someone else or twiddle your thumbs but you get complaints that you are not doing enough work. Once I started things went downhill quickly. I was originally super excited to work here, the CSR manager I interviewed with was great during the interview and had me super excited to work there.
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